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00Services · 02 / 04

Maintenance & repairs

Preventive visits, repairs and follow-up: a safe, available and long-lasting elevator.

Dark cabin illuminated by ceiling light strips.
Atmospheric visual, not a specific model.

01The preventive visit

Eight parts, checked in turn.

What a preventive visit checks, part by part. The exact content and frequency of visits depend on the elevator; the contract sets them.

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Principle section drawn by Luxury Lift, not to scale.
Part

01 · Traction machine

What is checked

  • Noise, vibration and heat
  • Mountings and sheave condition

02Warning signs

The signs that call for help.

Six signs not to let linger. For each, what it may point to and what to do.

When breakdowns keep coming back: modernisation
  1. 01

    Doors reopen or struggle to close

    May point to An obstruction, a dirty detector or a door adjustment.

    Parts involved

    Call us

  2. 02

    Noise, jolts or vibration

    May point to Guiding, suspension or the machine needs checking.

    Parts involved

    Call us

  3. 03

    Buttons or signals no longer respond

    May point to A faulty car or landing fixture.

    Parts involved

    Call us

  4. 04

    The car stops out of level

    May point to A stopping adjustment or the brake needs checking. The step is a trip hazard.

    Parts involved

    Stop the elevator and call us

  5. 05

    The alarm or intercom does not work

    May point to Someone trapped could not call for help.

    Parts involved

    Stop the elevator and call us

  6. 06

    Burning smell, smoke or water in the pit

    May point to Electrical overheating or water ingress.

    Parts involved

    Stop the elevator and call us

03Hyundai’s standard in Korea

The Hyundai standard in Korea.

What Hyundai Elevator offers in Korea. Availability in Morocco is being confirmed.

See the official source (new tab)

Full Maintenance (FM)

  1. 01

    Controlled costs

    One comprehensive package avoids the extra cost of repeated breakdowns and part replacements; in Korea Hyundai cites an average 16% cost reduction per year.

  2. 02

    Longer service life

    Regular inspections by specialised engineers prevent wear and damage; repairs keep the original performance.

  3. 03

    User safety

    Breakdown prevention and on-site safety diagnosis. Hyundai states it was the first elevator company in Korea certified for excellent follow-up maintenance.

  4. 04

    Customer support

    Paperwork for compulsory inspections and repairs is handled for the customer, and a stock of parts limits downtime after a sudden breakdown.

HRTS remote monitoring

In Korea, the 24-hour Hyundai Customer Care Center (HCCC) monitors units in real time and dispatches staff after a failure or when someone is trapped.

How an HRTS alert travels

  1. 01LTE network
  2. 02Remote database server
  3. 03Customer care centre
  4. 04Service representative
  5. 05On-site engineer
  • Real-time operation monitoring
  • Remote inspection
  • Remote troubleshooting
  • Immediate engineer dispatch for breakdowns
  • Mobile HRTS

according to Hyundai Elevator

04Questions

Frequently asked questions

03 questions

01Can an old elevator be modernised?

Yes. After an on-site survey, modernisation improves safety, energy use, comfort and the car’s design.

02Is Luxury Lift a Hyundai Elevator partner?

Yes: Luxury Lift is listed in Hyundai Elevator’s global network for Morocco, on the 'Global Network' page of the official site hyundaielevator.co.kr.

03How do I get a quote?

Fill in the form or message us on WhatsApp with: building type, city, number of levels, number of units, use and target date.

05Other services

06Quote

Let’s talk about your project.