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Maintenance & repairs
Preventive visits, repairs and follow-up: a safe, available and long-lasting elevator.

01The preventive visit
Eight parts, checked in turn.
What a preventive visit checks, part by part. The exact content and frequency of visits depend on the elevator; the contract sets them.
01 · Traction machine
What is checked
- Noise, vibration and heat
- Mountings and sheave condition
02Warning signs
The signs that call for help.
Six signs not to let linger. For each, what it may point to and what to do.
- 01
Doors reopen or struggle to close
May point to An obstruction, a dirty detector or a door adjustment.
Parts involvedCall us
- 02
Noise, jolts or vibration
May point to Guiding, suspension or the machine needs checking.
Parts involvedCall us
- 03
Buttons or signals no longer respond
May point to A faulty car or landing fixture.
Parts involvedCall us
- 04
The car stops out of level
May point to A stopping adjustment or the brake needs checking. The step is a trip hazard.
Parts involvedStop the elevator and call us
- 05
The alarm or intercom does not work
May point to Someone trapped could not call for help.
Parts involvedStop the elevator and call us
- 06
Burning smell, smoke or water in the pit
May point to Electrical overheating or water ingress.
Parts involvedStop the elevator and call us
03Hyundai’s standard in Korea
The Hyundai standard in Korea.
What Hyundai Elevator offers in Korea. Availability in Morocco is being confirmed.
Full Maintenance (FM)
- 01
Controlled costs
One comprehensive package avoids the extra cost of repeated breakdowns and part replacements; in Korea Hyundai cites an average 16% cost reduction per year.
- 02
Longer service life
Regular inspections by specialised engineers prevent wear and damage; repairs keep the original performance.
- 03
User safety
Breakdown prevention and on-site safety diagnosis. Hyundai states it was the first elevator company in Korea certified for excellent follow-up maintenance.
- 04
Customer support
Paperwork for compulsory inspections and repairs is handled for the customer, and a stock of parts limits downtime after a sudden breakdown.
HRTS remote monitoring
In Korea, the 24-hour Hyundai Customer Care Center (HCCC) monitors units in real time and dispatches staff after a failure or when someone is trapped.
How an HRTS alert travels
- 01LTE network
- 02Remote database server
- 03Customer care centre
- 04Service representative
- 05On-site engineer
according to Hyundai Elevator
04Questions
Frequently asked questions
03 questions
01Can an old elevator be modernised?
Yes. After an on-site survey, modernisation improves safety, energy use, comfort and the car’s design.
02Is Luxury Lift a Hyundai Elevator partner?
Yes: Luxury Lift is listed in Hyundai Elevator’s global network for Morocco, on the 'Global Network' page of the official site hyundaielevator.co.kr.
03How do I get a quote?
Fill in the form or message us on WhatsApp with: building type, city, number of levels, number of units, use and target date.
05Other services
Other services.
- Study & installationFrom hoistway survey to commissioning: the right model and options, installed to the highest standard.
- ModernisationBring safety, efficiency and elegance back to an ageing elevator, with a well-run worksite.
- Advice for architects & developersHoistway and pit sizing, MR or MRL choice, traffic analysis and technical documentation from the design stage.
06Quote